FLAT RATE SHIPPING FROM $12.95

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Shipping & Returns

Shipping

We will endeavour to process your order and dispatch within 12 - 24 hours of receiving payment.  You will receive a confirmation email once your item has been dispatched from our warehouse.

We deliver Australia wide using Couriers which require a signature on delivery unless otherwise stated at the checkout process. If you are not home when delivery takes place your item will waiting at your local post office for collection. 

Damaged or faulty returns

In the unlikely event that your item arrives damaged or faulty, please notify Jaydeebedding.com within 30 days for a replacement (if available), or a full refund. email sales@jaydeebedding.com to assist with organising your return.

You may be required to send us images of the damage for further assessment. Jaydeebedding.com will give you the option to arrange a replacement for part/whole of the item, or provide you with a full refund. Any refund is made back to the payment option you chose with your original order. Please do not attempt to return the items before speaking to one of our staff (you may be responsible for any associated expenses if you do so).

We will not refund or replace a product that you have bought and received where, in our reasonable opinion, the product has: become of unacceptable quality due to fair wear and tear; misuse; failure to use in accordance with manufacturer's instructions; using it in an abnormal way; or failure to take reasonable care.

In the event that your item is faulty or damaged please notify us immediately within 30 days of receipt to sales@jaydeebedding.com.  We will happily replace your item and will reimburse your postage for the return of any damaged goods. 

Returns & Refunds Procedure

 

If you would like to return or exchange your item(s) please follow our returns procedure -

  1. When returning your item(s) please include the Original Order Number and return back to  Jaydeebedding.com Online Returns, address will be provided on Shipping Label 
  2. For the safety and security of the parcel, we strongly advise you to return your item via Couriers, we will provide you with a shipping label. We are unable to take responsibility for missing parcels and can only issue a refund when we have received your return parcel.

  3. Once your returned item(s) have been received, they will undergo a review and once cleared you will either receive your new item or a refund via your original payment method.

We will endeavour to process your refund/exchange within 3-5 working days. Once your refund has been processed, a refund confirmation will be sent to the email address provided at checking out. Your financial institution may require additional time to process the refund to your account.

Please note that in the circumstance that free shipping was offered then postage charges are the responsibility of the customer and therefore the amount refunded will exclude a postage charge of $10.  Additional delivery charges for an exchange will be charged and you will need to pay the cost of all return postage before the exchange will be accepted. 

Please note:

Due to health and hygiene regulations we are unable to exchange or refund Pillows, Quilts, Toppers, Mattress and Pillow Protectors and underblankets. Please ensure you select these items carefully before purchase.

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FAQ's

We assure you of all-natural raw materials used in product manufacturing. Our light-weight and skin-friendly quilts are specifically made up of high-quality Alpaca, Wool, Cotton, Bamboo, and down/feather to give you quality bedtime.

Jaydee bedding is a unique brand of quality and originality providing comfort to the whole of Australia since 1974. The innovation in our bedding range is beyond the limits and this is what we promise.

Our quilts' quality and affordability are matchless and they are cheap all over Australia. We keep a strong bond of trust with our customers offering very reasonable prices.

We have a wide range of Australian-made pillows which are aesthetically best proven for skin care and hair care. 1000 Thread Count Cotton Pillow, Memory Foam Pillows, Riverina Alpaca Blend Pillows, Bamboo Pillows, Lavender wool blend Pillows, Maternity pregnancy body support pillows, Buckwheat Hull Pillows are some best names from our catalog.

Vacuum off any loose dust on the pillows and spot clean with a damp cloth and mild detergent. Leave them to air dry.
OR
Wash your pillows in the washer on a gentle cycle with warm water and just a small amount of detergent. Tumble dry after wash.

Memory foam neck pillows are very much in demand because they are medically advised for neck, shoulder, and back pain.

If your pillow is clean, proving as the best support to your head and neck, and free of allergens, it is advised to use it for up to two years. If it is not, you need to replace it immediately.

Always look for the best material, comfort, better shape, and support, to buy a cushion. Cushions at Jaydee bedding meet all these criteria.

The top quality and resilience of our cushions make their long-lasting usage. They will give you pressure relief for many years if provided good care and gentle wash.

Our mattresses toppers are Australian-made to provide ultimate luxury and peaceful sleep. We have gel-infused, chiropractic, memory foam, and many other options available to buy.

If you follow the proper guidelines given by the manufacturer for how to better use your mattress, it can go along for 7-8 years easily.

We protect, preserve, and believe in nature. Our all products are eco-friendly and our customers like this feature the most!